HOT-STEAM specializes in commercial-grade gravity feed steam irons, steam cleaners, and durable replacement parts for the dry cleaning and textile industries.
HOT-STEAM is a trusted manufacturer of commercial-grade steam equipment, specializing in high-quality gravity feed steam irons, steam cleaners, and vital replacement accessories for the dry cleaning and garment industries. Their product lineup includes the highly regarded SGB Series Gravity Fed Irons, thermal fuses, solenoid valves, and plunger repair kits.
Designed for rigorous professional environments, HOT-STEAM irons do not require a boiler to operate, making setup simple yet highly effective. The brand provides reliable solutions for commercial garment care, emphasizing regular maintenance through easy-to-install repair kits that maximize the lifespan of their steam equipment. Select a model below to access official user manuals, installation guides, and troubleshooting steps to keep your commercial steam irons performing at their best.
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When first turned on, condensation from previous use may leak for a few seconds. If it persists, ensure the water tank is hung at least 3ft above the iron, verify the Heat Indicator Light is OFF (meaning it has reached the right temperature), and use a touch-and-release method on the thumb switch rather than holding it down.
Regularly check if the steam orifices on the iron's base are clogged. Use the cleaning pick provided in your repair kit to clear them. To prevent hardening mineral buildup, use soft or distilled water along with the HOT-STEAM Demineralizer Resin in the water tank.
If you do not hear the required 'clack' sound when the steam button is pressed, debris may be preventing the plunger from moving. With the iron unplugged, open the Cover Nut by hand, remove and clean the Plunger and Plunger Spring, then re-install. If it still does not click or heat, the thermal fuse may need replacing.
You can contact HOT-STEAM technical support directly at (631) 393-2811 or by sending an email to support@hot-steam.com. Their customer service hours are Monday through Friday, 9:00 AM to 4:00 PM EST.