1. Uvod
This manual provides essential instructions for the setup, operation, and maintenance of your Cisco 9841 IP Phone. Designed for modern office environments, this corded VoIP desk phone integrates secure enterprise calling and various communication features.
2. Proizvod je gotovview
The Cisco 9841 IP Phone is a desktop communication device featuring a 3.5-inch LCD screen, a numeric keypad, and dedicated function buttons. It supports Power over Ethernet (PoE) for simplified installation.

Figure 1: Cisco 9841 IP Phone
This image displays the Cisco 9841 IP Phone in Carbon Black. The phone features a 3.5-inch LCD screen, a standard numeric keypad, and function buttons. The handset is corded and rests on the left side of the base unit. The screen shows a time of 09:54 AM and a call number 4089023648, with options for Redial, New call, and Forward.
Ključne komponente:
- Slušalica: Corded handset for private conversations.
- LCD ekran: 3.5-inch display for call information, menus, and notifications.
- Tastatura: Standardna numerička tastatura za biranje.
- Funkcijska dugmad: Dedicated buttons for features like Redial, New Call, Forward, Speakerphone, and Volume control.
- Mrežni portovi: Two RJ-45 ports for network connectivity and Power over Ethernet (PoE).
3. Podešavanje
Follow these steps to set up your Cisco 9841 IP Phone:
- Povežite slušalicu: Plug the coiled cord from the handset into the designated handset port on the phone base.
- Povezivanje na mrežu/napajanje:
- Locate an Ethernet cable.
- Connect one end of the Ethernet cable to a network port (RJ-45) on the phone.
- Connect the other end of the Ethernet cable to a network switch or router that provides Power over Ethernet (PoE). If PoE is not available, a separate power adapter (sold separately) will be required.
- Boot Up: The phone will power on automatically and begin its boot-up sequence. This may take a few minutes.
- Mrežna konfiguracija: The phone will typically obtain network settings automatically via DHCP. If manual configuration is required, consult your network administrator.
4. Uputstvo za upotrebu
4.1 Osnovne funkcije poziva
- Pozivanje:
- Lift the handset or press the Speakerphone button.
- Birajte željeni broj pomoću tastature.
- Press the "Call" or "Dial" softkey on the screen, or wait for the call to connect automatically.
- Odgovaranje na poziv:
- When the phone rings, lift the handset or press the Speakerphone button.
- Alternatively, press the "Answer" softkey on the screen.
- Završetak poziva: Hang up the handset or press the "End Call" softkey.
- Ponovno biranje: Press the "Redial" softkey to call the last dialed number.
- spikerfon: Press the Speakerphone button to toggle between handset and speakerphone mode during a call.
- Isključi zvuk: Pritisnite dugme za isključivanje zvuka da biste isključili mikrofon tokom poziva. Pritisnite ponovo da biste uključili zvuk.
- Kontrola jačine zvuka: Koristite dugmad za jačinu zvuka (+ i -) to adjust the handset, speakerphone, or ringer volume.
4.2 Napredne funkcije
- Više linija: The phone supports up to 4 total lines. Use the line buttons next to the screen to switch between active lines or initiate new calls.
- Preusmjeravanje poziva: Press the "Forward" softkey and follow the on-screen prompts to set up call forwarding.
- ID pozivaoca: Incoming call information (number and name, if available) will be displayed on the LCD screen.
- Kompatibilnost: The Cisco 9841 IP Phone is compatible with Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, and other 3rd party cloud calling platforms.
5. Održavanje
To ensure optimal performance and longevity of your Cisco 9841 IP Phone, follow these maintenance guidelines:
- čišćenje: Use a soft, dry, lint-free cloth to clean the phone's exterior. For stubborn marks, slightly dampIspirajte krpu vodom. Izbjegavajte upotrebu jakih hemikalija, abrazivnih sredstava za čišćenje ili rastvarača.
- Izbjegavajte tečnosti: Do not expose the phone to excessive moisture or submerge it in liquids.
- Upravljanje kablovima: Provjerite da li su svi kablovi sigurno spojeni i da nisu zapetljani ili priklješteni.
- Uslovi okoline: Operate the phone within recommended temperature and humidity ranges as specified in the technical specifications.
6. Otkrivanje problema
If you encounter issues with your Cisco 9841 IP Phone, refer to the following common troubleshooting steps:
- Nema napajanja/prikaza:
- Verify that the Ethernet cable is securely connected to both the phone and the PoE-enabled network port.
- If not using PoE, ensure the optional power adapter is correctly connected and plugged into a working power outlet.
- Nema tona biranja:
- Provjerite veze mrežnih kablova.
- Ensure the phone has successfully registered with your VoIP system (indicated by status icons on the screen).
- Contact your network administrator if the issue persists.
- Loš kvalitet poziva:
- Check your network connection for stability.
- Ensure no other devices are consuming excessive bandwidth on your network.
- Try restarting the phone by disconnecting and reconnecting the network cable.
- Dugmad ne reagiraju:
- Ponovo pokrenite telefon.
- Ensure the phone is not in a locked state (if applicable).
For more complex issues, please contact your IT department or Cisco support.
7. Specifikacije
| Feature | Detalj |
|---|---|
| Model | 9841 |
| Broj dijela proizvođača | DP-9841-K9= |
| Tehnologija povezivanja | Vezani |
| Tehnologija IP telefona | VoIP |
| Total Number of Phone Lines | 4 |
| Caller ID | Da |
| Zvučnik | Da |
| Tip ekrana | LCD |
| Veličina ekrana | 3.5 inča |
| Mrežni portovi | 2 x RJ-45 (omogućeno PoE) |
| USB port | Da |
| Boja | Carbon Black |
| Form Factor | Desktop |
| Dimenzije (V x Š x D) | 8.4 cm x 8.4 cm x 1.9 cm (približno) |
| Težina artikla | 2.9 funte (1.32 kg) |
| Kompatibilni uređaji | Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, other 3rd party cloud calling platforms, Cisco RoomOS devices, USB-compatible devices |
8. Garancija i podrška
For warranty information and technical support, please refer to the official Cisco website or contact your authorized Cisco reseller. Keep your product model number (DP-9841-K9=) and serial number readily available when seeking support.
Više informacija i resursa za podršku možete pronaći na Cisco prodavnica na Amazonu.





