Uvod
This manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of the Grandstream GDS3712 Single Button HD IP Video Door System. Please read this manual thoroughly before attempting to install or operate the device to ensure proper functionality and safety.
The Grandstream GDS3712 is an HD IP Video Door System designed for secure access control and monitoring. It features powerful video resolution, robust construction, and SIP video streaming capabilities, making it suitable for various security applications.
Sigurnosne informacije
Pridržavajte se sljedećih sigurnosnih mjera opreza tokom instalacije i rada:
- Ensure all power connections are secure and meet local electrical codes.
- Ne izlažite uređaj ekstremnim temperaturama, vlazi ili direktnoj sunčevoj svjetlosti.
- Izbjegavajte postavljanje uređaja u blizinu jakih elektromagnetnih polja.
- Koristite samo dodatnu opremu koju je odredio proizvođač.
- Ne pokušavajte sami otvarati ili popravljati uređaj. Za sve servisne radove obratite se kvalifikovanom osoblju.
- Nosite odgovarajuću ličnu zaštitnu opremu (LZO) tokom instalacije.
Sadržaj paketa
Provjerite da li se sve stavke nalaze u vašem paketu:
- Grandstream GDS3712 Unit
- Montažni nosač i vijci
- kabelskog svežnja
- Quick Installation Guide (This manual serves as the detailed guide)
Image: Grandstream GDS3712 unit with included mounting accessories.
Product Overview
The GDS3712 is a robust IP video door system designed for reliable access control and surveillance. Key features include:
- Video visoke definicije: Supports resolutions up to 1080p for clear visual identification.
- Integrated Relays: Two relays for electric lock and alarm output, and two alarm inputs for exit buttons and door sensors.
- SIP Compatibility: Enables video streaming to NVRs, video intercom stations, IP phones, and smartphones simultaneously.
- Izdržljiva konstrukcija: Metal casing provides weatherproof and vandal-resistant protection.
- Wide Field of View: Built-in hemispheric camera offers 180-degree wall-to-wall coverage.
Slika: Front view of the GDS3712, highlighting the camera lens, call button, and speaker/microphone grille.
Instalacija i podešavanje
1. Montaža uređaja
- Odaberite lokaciju: Select a suitable outdoor or indoor location, ensuring clear line of sight for the camera and easy access for visitors. Consider mounting height for optimal facial recognition.
- Pripremite ožičenje: Route necessary Ethernet (PoE recommended) and control wiring through the wall to the mounting point.
- Sigurnosni nosač: Use the provided screws to securely attach the mounting bracket to the wall.
- Povežite ožičenje: Connect the Ethernet cable to the GDS3712's RJ45 port. If using external power, connect the power adapter. Connect alarm inputs/outputs and electric lock relays as required. Refer to the wiring diagram in the full technical datasheet for detailed connections.
- Prikači uređaj: Carefully align the GDS3712 unit with the mounting bracket and secure it in place.
2. Početna konfiguracija mreže
- Uključeno: Apply power to the GDS3712. The device will boot up.
- Otkrijte uređaj: Use Grandstream's GDS Manager software or a network scanner to discover the GDS3712's IP address on your local network.
- Pristup Web UI: Otvori a web browser and enter the device's IP address. Log in using the default credentials (usually admin/admin).
- Konfigurirajte mrežne postavke: Set a static IP address, subnet mask, gateway, and DNS server if required by your network.
- Ažurirajte firmver: Check for and install the latest firmware updates from the Grandstream website for optimal performance and security.
3. Registracija SIP naloga
- Navigate to the SIP settings in the web UI.
- Configure the SIP server address, SIP User ID, Authenticate ID, and Password as provided by your SIP service provider or IP PBX administrator.
- Ensure the SIP status shows "Registered" after applying settings.
Uputstvo za upotrebu
1. Pozivanje
- Visitor Initiated Call: A visitor presses the single call button on the GDS3712. The device will dial the pre-configured SIP extension(s).
- Receiving Call: The call can be received on a compatible IP phone, video intercom station, or smartphone application.
2. Remote Door Opening
- During an active call, the recipient can enter a DTMF code (e.g., a PIN) on their receiving device to trigger the electric lock relay, opening the door.
- The specific DTMF code is configured in the GDS3712's web interfejs.
3. Video nadzor
- The GDS3712's video stream can be accessed via an NVR, compatible IP video phone, or a dedicated surveillance application.
- Refer to your NVR or surveillance software documentation for instructions on adding an IP camera.
4. Alarm Inputs/Outputs
- Alarmni ulaz: Connect an exit button or door sensor to the alarm input ports. These can trigger events such as initiating a call or sending an alert.
- Izlaz alarma: The alarm output can be configured to activate external devices (e.g., a siren) based on specific events detected by the GDS3712.
Održavanje
- čišćenje: Periodically clean the camera lens and the device's exterior with a soft, damp tkanina. Nemojte koristiti jake hemikalije ili abrazivna sredstva za čišćenje.
- Ažuriranja firmvera: Redovno provjeravajte Grandstream website for new firmware versions. Keeping the firmware updated ensures optimal performance, security, and access to new features.
- Inspekcija kablova: Povremeno provjeravajte sve kablove i spojeve na znakove istrošenosti ili oštećenja.
- Konfiguracija sigurnosne kopije: It is recommended to regularly back up the device's configuration settings through the web interfejs.
Rješavanje problema
| Problem | Mogući uzrok | Rješenje |
|---|---|---|
| Uređaj se ne uključuje. | No power, faulty power adapter, or PoE issue. | Check power source, power adapter, and PoE switch/injector. Ensure cables are securely connected. |
| Nije moguće pristupiti web interfejs. | Incorrect IP address, network connectivity issue, or firewall blocking access. | Verify IP address. Check network cable. Ensure device and computer are on the same network segment. Temporarily disable firewalls. |
| SIP account fails to register. | Incorrect SIP server details, wrong credentials, or network issues preventing SIP communication. | Double-check SIP server address, user ID, and password. Verify network connectivity to the SIP server. Check firewall settings. |
| No video stream. | Network bandwidth issues, incorrect video settings, or NVR/client configuration. | Check network load. Verify video encoding settings in the GDS3712 web UI. Ensure NVR/client is configured correctly to receive the stream. |
| Door lock does not open remotely. | Incorrect DTMF code, relay wiring issue, or lock malfunction. | Verify the DTMF code in the GDS3712 settings. Check wiring between the GDS3712 and the electric lock. Test the electric lock independently. |
Specifikacije
| Feature | Detalj |
|---|---|
| Model | GDS3712 |
| Proizvođač | Grandstream |
| Video Rezolucija | Do 1080p |
| Releji | 2 (for Electric Lock and Alarm Out) |
| Ulazi alarma | 2 (for Exit button and Door sensor) |
| Kamera | Hemispheric, 180-degree coverage |
| Casing | Metal, Weatherproof, Vandal Resistant |
| Potrošnja energije | 3 vati |
| Težina artikla | 6 unci (170 grama) |
| Vrsta upozorenja | Motion Only |
Garancija i podrška
For warranty information, please refer to the official Grandstream website or the warranty card included with your product. Technical support can be obtained through Grandstream's official support channels, including their website, knowledge base, and customer service contact information.
Always provide your product model number (GDS3712) and serial number when contacting support.
