Uvod
This manual provides instructions for the setup, operation, and maintenance of your EPOS | SENNHEISER Impact SDW 5011 Headset. The EPOS | SENNHEISER Impact SDW 5011 is a 3-in-1 DECT headset designed for seamless communication in various work environments, including busy open offices and remote setups. It connects to your PC via a DECT dongle, offering optimal call clarity and mobility.
Sadržaj paketa
Before proceeding with the setup, please ensure all components are present in the package.

Opis slike: This image displays the complete package contents of the EPOS Impact SDW 5011 headset. It includes the EPOS Impact SDW 5011 headset itself, a DECT dongle, a charging cable, a soft pouch for storage, a compliance sheet, a quick guide, and a safety guide.
- EPOS Impact SDW 5011 Headset
- DECT Dongle
- Kabel za punjenje
- Soft Pouch
- List o usklađenosti
- Kratki vodič
- Safety Guide
Setup
1. Punjenje slušalica
Before initial use, fully charge the headset.
- Spojite kabel za punjenje na priključak za punjenje slušalica.
- Drugi kraj kabla za punjenje priključite na USB izvor napajanja (npr. USB priključak računara, USB adapter za zid).
- The headset's indicator light will show charging status. Refer to the Quick Guide for specific light indications.
2. Connecting to PC via DECT Dongle
The headset connects to your PC using the provided DECT dongle for a plug-and-play experience.
- Insert the DECT dongle into an available USB port on your PC.
- The dongle will automatically pair with the headset. An indicator light on both the dongle and headset will confirm a successful connection.
- Ensure your PC's audio settings are configured to use the EPOS Impact SDW 5011 as the default input and output device.

Opis slike: This diagram illustrates the EPOS Impact SDW 5011 headset alongside its DECT dongle. Callouts highlight key features: "Make your DECT headset mobile" pointing to the dongle, "Hearing protection from acoustic shock" and "Sound clarity in high density environments" pointing to the earcup, "Exceptional speech intelligibility" pointing to the microphone, and "Simple hot desking and remote working" pointing to the overall headset design.
3. Stilovi nošenja
The headset offers a 3-in-1 wearing style system for customized comfort.
- Traka za glavu: For traditional over-the-head wear.
- Kuka za uho: For a discreet, single-ear fit.
- Traka za vrat: For behind-the-neck wear.
Refer to the Quick Guide for instructions on how to switch between wearing styles.

Opis slike: Okrenut prema naprijed view of the EPOS Impact SDW 5011 headset, showcasing its headband wearing style. The headset is black with a single earcup and an adjustable microphone boom.
Uputstvo za upotrebu
1. Uključivanje/isključivanje
- Da biste uključili uređaj, pritisnite i držite dugme za napajanje dok se indikatorska lampica ne upali.
- To power off, press and hold the Power button until the indicator light turns off.
2. Upravljanje pozivima
- Odgovori/Završi poziv: Pritisnite dugme za poziv.
- odbiti poziv: Press and hold the Call button.
- Podešavanje jačine zvuka: Koristite dugmad za pojačavanje zvuka (+) i smanjivanje zvuka (-) na slušalicama.
- Isključivanje mikrofona: Pritisnite dugme za isključivanje zvuka na nosaču mikrofona.
3. Softphone Compatibility
The EPOS Impact SDW 5011 is broadly compatible with all major Unified Communications (UC) softphones. Ensure your softphone application is running and configured to use the headset.

Opis slike: This diagram highlights additional features of the EPOS Impact SDW 5011 headset. Callouts indicate "All-day wearing comfort" with soft leatherette ear pads, "Enhanced security" with Protected Pairing and DECT Security certification, and "Simple hot desking and remote working" for fast, secure pairing.

Opis slike: A close-up image of the earcup of the EPOS Impact SDW 5011 headset, with text overlay stating "Optimized for UC," indicating its compatibility and performance with Unified Communications platforms.
Održavanje
1. Čišćenje
- Wipe the headset and dongle with a soft, dry cloth.
- Ne koristite tekuća sredstva za čišćenje ili rastvarače.
- Provjerite jesu li kontakti za punjenje čisti i bez prljavštine.
2. Skladištenje
When not in use, store the headset in the provided soft pouch to protect it from dust and damage.

Opis slike: Sporedni profesionalacfile view of the EPOS Impact SDW 5011 headset, showing the single earcup, microphone boom, and the adjustable headband.
Rješavanje problema
If you encounter issues with your EPOS Impact SDW 5011 headset, refer to the following common solutions.
| Problem | Mogući uzrok | Rješenje |
|---|---|---|
| No audio / Microphone not working | Headset not powered on, not paired, or PC audio settings incorrect. |
|
| Loš kvalitet zvuka | Interference, low battery, or distance from dongle. |
|
| Slušalice se ne uparuju | Dongle not recognized or pairing mode not activated. |
|
Specifikacije
Detailed technical specifications for the EPOS Impact SDW 5011 Headset.
- Naziv modela: IMPACT SDW 5011
- Tehnologija povezivanja: Bežični (DECT)
- Stilovi nošenja: Headband, Ear Hook, Neckband (3-in-1)
- Kompatibilni uređaji: PC, UC Softphones
- Frekvencijski raspon: 20 Hz - 20,000 Hz
- Trajanje baterije: Approximately 4 hours (talk time)
- Težina artikla: 2 unce
- Posebne karakteristike: Ear Hook, Plug and Play, Robust design
- Kontrola buke: None (focus on speech intelligibility)
- Proizvođač: EPOS
- UPC: 840064407816
Garancija i podrška
Information regarding product warranty and customer support was not available in the provided data. Please refer to the official EPOS website or the documentation included in your product package for detailed warranty terms and support contact information.
Za dodatnu pomoć, možete posjetiti EPOS prodavnica na Amazonu.





