Polycom VVX 250 IP stolni telefon - uputstvo za upotrebu

Product Overview

The Polycom VVX 250 is a four-line, basic IP desk phone featuring a color display, designed for clear and efficient communication.

Ključne karakteristike:

• Make more natural and life-like calls with Polycom HD Voice
• 2.8” color display: an engaging experience offering visual information at a glance
• Two Gigabit Ethernet ports offer cost savings and performance benefits
• USB port enables users to move data around more quickly
• Integrates with more than 60 industry leading call control platforms

Front view of the Polycom VVX 250 IP Desk Phone, showcasing its handset, keypad, and color display.

Vodič za postavljanje

Follow these steps to set up your Polycom VVX 250 IP Desk Phone.

Sadržaj paketa:

• Polycom VVX 250 IP Desk Phone unit
• Slušalica i spiralni kabel
• Ethernet kabl
• Stolni sto
• (Note: Power adapter may be sold separately depending on model/region.)

Fizičke veze:

1. Povežite slušalicu: Uključite jedan kraj spiralnog kabla u slušalicu, a drugi kraj u priključak za slušalicu na telefonskoj bazi.
2. Povežite se na mrežu: Connect an Ethernet cable from your network switch or router to the LAN port (marked with a network icon) on the back of the phone.
3. Priključite napajanje: If not using Power over Ethernet (PoE), connect the power adapter (if included) to the power port on the back of the phone and plug it into a power outlet.
4. Povezivanje sa računarom (opciono): If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the PC port (marked with a computer icon) on the back of the phone.
5. Povežite slušalice (opciono): Plug your compatible headset into the headset port (marked with a headset icon) on the back of the phone.

Close-up view of the back of the Polycom VVX 250 IP Desk Phone, showing the Ethernet (LAN and PC), power, and headset ports.

Početno pokretanje:

Once connected, the phone will power on and begin its boot-up sequence. This may take a few minutes. The display will show the Polycom logo and then proceed to load its firmware and configuration.

If your network supports automatic provisioning, the phone will automatically configure itself. Otherwise, you may need to manually enter network settings or contact your VoIP service provider for assistance.

Uputstvo za upotrebu

Pozivanje:

1. Pick up the handset, press the Speakerphone button, or press a line key.
2. Birajte željeni broj pomoću tastature.
3. Press the Dial soft key or wait for the call to connect automatically.

Odgovaranje na poziv:

When the phone rings, pick up the handset, press the Speakerphone button, or press the flashing line key.

Using the Display and Menu:

The 2.8-inch color display provides access to various phone functions and settings.

• Koristite Navigacijski klaster (up, down, left, right arrows, and Select button) to browse through menus and options.
• Pritisnite Dom button to return to the main menu or idle screen.
• Mekani tasteri: The buttons directly below the display change their function based on the current screen or activity.

Uobičajene funkcije:

• Zadržite: Press the Hold button during an active call to place it on hold. Press again to resume.
• Transfer: Tokom aktivnog poziva, pritisnite dugme za prenos, birajte novi broj, a zatim ponovo pritisnite dugme za prenos da biste završili poziv.
• Isključi zvuk: Pritisnite dugme za isključivanje zvuka da biste isključili mikrofon tokom poziva. Pritisnite ponovo da biste uključili zvuk.
• spikerfon: Press the Speakerphone button to toggle speakerphone mode on or off.
• Slušalice: Press the Headset button to switch audio to a connected headset.
• Kontrola jačine zvuka: Koristite + i - buttons below the keypad to adjust handset, headset, or speakerphone volume.

A person is shown using the Polycom VVX 250 IP Desk Phone at a desk, demonstrating its use in a typical office environment.

Pristup menijima:

Na ekranu u pasivnom režimu rada pritisnite Dom button to access the main menu. Options typically include:

• Novi poziv
• Messages (Voicemail)
• Directories (Contact lists)
• DND (Ne ometaj)
• Settings (Phone configuration)
• Applications (if configured)

An official video demonstrating the key features of the Polycom VVX 250, including HD audio, 2.8-inch color LCD screen, and 4 line keys.

Održavanje

To ensure optimal performance and longevity of your Polycom VVX 250 IP Desk Phone, follow these maintenance guidelines:

• čišćenje: Use a soft, dry, lint-free cloth to clean the phone's surface and display. Avoid abrasive cleaners, solvents, or aerosol sprays.
• Uklanjanje prašine: Regularly dust the keypad and speaker grilles to prevent accumulation that could affect performance.
• Upravljanje kablovima: Ensure all cables are securely connected and not under strain. Avoid sharp bends or kinks in the cords.
• Uslovi okoline: Koristite telefon u preporučenim rasponima temperature i vlažnosti. Izbjegavajte direktnu sunčevu svjetlost, prekomjernu toplinu ili vlagu.
• Ažuriranja softvera: Periodically check with your service provider for available firmware updates to ensure your phone has the latest features and security enhancements.

Rješavanje problema

This section provides solutions to common issues you might encounter with your Polycom VVX 250 IP Desk Phone.

Nema tona za biranje/Ne mogu se pozivati:

• Provjerite mrežnu vezu: Ensure the Ethernet cable is securely plugged into both the phone's LAN port and the network jack/router.
• Ciklus napajanja: Unplug the phone's power adapter (or Ethernet cable if using PoE), wait 10 seconds, then plug it back in.
• Provjerite status mreže: Check if other devices on your network are functioning correctly.
• Contact Service Provider: If the issue persists, your VoIP service may be down or require re-provisioning.

Loš kvalitet zvuka:

• Podesite glasnoću: Use the volume buttons on the phone to increase or decrease the call volume.
• Provjerite vezu sa slušalicama/ručnim telefonom: Ensure the handset or headset cord is securely connected.
• Zagušenje mreže: High network traffic can affect call quality. Try reducing network usage or contact your IT administrator.
• HD glas: Ensure both parties are using HD Voice compatible devices and network for optimal clarity.

Displej ne radi:

• Provjerite snagu: Ensure the phone is receiving power.
• Ciklus napajanja: Izvršite ciklus napajanja kao što je gore opisano.
• Postavke svjetline: Navigate to Settings > Basic > Display > Backlight Intensity to adjust brightness.

Telefon se ne registruje:

• Mrežna povezanost: Confirm the phone has an active network connection.
• Konfiguracija: Verify that the phone's configuration settings (SIP server, user credentials) are correct. This usually requires IT or service provider assistance.
• Firmware: Outdated firmware can sometimes cause registration issues.

Specifikacije

Šta je u kutiji

The standard package for the Polycom VVX 250 IP Desk Phone typically includes:

• Polycom VVX 250 IP Desk Phone Unit
• Slušalica
• Kabel slušalice
• Mrežni kabel (Ethernet)
• Desk Stand
• Vodič za brzi početak

Note: Power adapter may be sold separately depending on the specific product variant or region.

Garancija i podrška

Informacije o garanciji:

Poly products typically come with a limited hardware warranty. Please refer to the warranty card included with your product or visit the official Poly website for detailed warranty terms and conditions specific to the VVX 250 model. Retain your proof of purchase for warranty claims.

tehnička podrška:

For technical assistance, troubleshooting, or further inquiries, please contact Poly customer support.

• Online podrška: Visit the Poly support website for FAQs, knowledge base articles, and software downloads.
• Telefonska podrška: Contact your regional Poly support hotline.
• Dobavljač usluga: If your phone was provided by a VoIP service provider, they may be your primary point of contact for support and configuration.

Always provide your product model (VVX 250) and serial number when contacting support for faster service.