1. Uvod
The Cisco IP Phone 8861 with Multi-Platform Phone firmware is designed to enhance personal productivity in the workplace through its robust and user-friendly features. This office phone offers an ergonomic design, wideband audio for clear voice communications, reliable operation, and encrypted voice communications for enhanced security.

Figure 1: Cisco IP Phone 8861 device overview.
2. Ključne karakteristike
- Optimized for Cisco Webex Calling: This device is optimized for Cisco Webex Calling. A Cisco Webex subscription must be purchased separately.
- Fiksni funkcijski tasteri: Provides one-touch access to essential features such as service, messaging, directory, hold/resume, transfer, and conference.
- Potpuno programabilno: Line keys can be configured to support directory numbers or call features like speed dialing.
- Optimalne performanse: Features Class 2 Power over Ethernet (PoE) and a built-in Gigabit Ethernet switch for PC connection.
- Kompatibilnost: Integrates with various industry-leading call control platforms, which may require additional licenses or services.
3. Sadržaj paketa
Provjerite da li vaš paket sadrži sljedeće stavke:
- Cisco IP Phone 8861 (CP-8861-3PW-NA-K9=)
- Slušalica i spiralni kabel
- Ethernet kabl
- Dokumentacija
4. Podešavanje
- Povežite slušalicu: Uključite jedan kraj spiralnog kabla slušalice u priključak za slušalicu na telefonskoj bazi, a drugi kraj u slušalicu.
- Povežite se na mrežu: Connect an Ethernet cable from your network switch or router to the network port on the back of the phone. If using Power over Ethernet (PoE), the phone will power on automatically.
- Povezivanje sa računarom (opciono): If you wish to connect a PC through the phone, use another Ethernet cable to connect your PC to the PC port on the back of the phone.
- Spojite napajanje (ako ne koristite PoE): If PoE is not available, connect an optional power adapter (sold separately) to the power port on the phone and then to a power outlet.
- Početno pokretanje: The phone will power on and begin its boot sequence. This may take a few minutes as it connects to the network and registers with your call control system.
- Konfiguracija: Follow any on-screen prompts or consult your system administrator for specific network and account configurations.
5. Uputstvo za upotrebu
5.1 Upućivanje i primanje poziva
- Za upućivanje poziva: Lift the handset, press the speaker button, or press a line button. Dial the number using the keypad.
- Da odgovorite na poziv: Lift the handset, press the speaker button, or press the flashing line button.
- Za završetak poziva: Replace the handset or press the End Call button.
5.2 Fiksne funkcijske tipke
The phone features dedicated buttons for common functions:
- Usluga: Access various phone services.
- slanje poruka: Access voicemail or message indicators.
- Imenik: Access corporate or personal directories.
- Zadrži/Nastavi: Place an active call on hold or resume a held call.
- Transfer: Transfer an active call to another party.
- konferencija: Započnite konferencijski poziv.
5.3 Programmable Line Keys
The buttons alongside the display are programmable line keys. They can be configured by your system administrator to function as:
- Additional phone lines (directory numbers).
- Speed dial buttons for frequently called numbers.
- Access to specific call features.
5.4 Kontrola jačine zvuka
Use the volume up (+) and volume down (-) buttons to adjust the volume of the handset, headset, or speakerphone during a call, or the ringer volume when the phone is idle.
5.5 Upotreba slušalica
The phone supports a headset for hands-free communication. Connect your headset to the dedicated headset port. Press the headset button to activate/deactivate headset mode. Note that a headset is sold separately.
5.6 Ostale funkcije
- Isključi zvuk: Pritisnite dugme za isključivanje zvuka da biste isključili mikrofon tokom poziva. Pritisnite ponovo da biste uključili zvuk.
- govornik: Press the Speaker button to use the speakerphone. Press again to turn off the speakerphone.
- Ponovno biranje: Access your call history and redial previous numbers.
- snimci: Access and manage call recordings (if enabled by your system administrator).
- Group Calling: Utilize features for group calls as configured by your system.
6. Održavanje
- čišćenje: Use a soft, dry cloth to clean the phone's exterior. Avoid abrasive cleaners or solvents.
- Okruženje: Telefon držite na suhom mjestu, dalje od direktne sunčeve svjetlosti i ekstremnih temperatura.
- Kablovi: Provjerite jesu li svi kablovi sigurno spojeni i nisu li priklješteni ili oštećeni.
7. Otkrivanje problema
7.1 Nema tona za biranje
- Check all cable connections, especially the Ethernet cable to the network port.
- Provjerite da li telefon prima napajanje (putem PoE ili adaptera za napajanje).
- Obratite se administratoru sistema ako problem i dalje postoji.
7.2 Cannot Make or Receive Calls
- Verify the phone is registered with your call control system (check the display for status messages).
- Ensure your network connection is active.
- Confirm that your account is active and has calling privileges.
- Contact your system administrator for assistance.
7.3 Loš kvalitet zvuka
- Provjerite veze između slušalica i mobilnog telefona.
- Podesite jačinu zvuka pomoću dugmadi za jačinu zvuka.
- Osigurajte da nema smetnji od drugih elektronskih uređaja.
- Verify network quality and bandwidth.
8. Specifikacije
- Brand:
- Cisco
- Broj modela:
- CP-8861-3PW-NA-K9=
- Težina artikla:
- 5.1 funte
- Dimenzije paketa:
- 14.92 x 12.64 x 4.72 inča
- Boja:
- Crni, Sivi
- Vrsta telefona:
- IP telefon
- Izvor napajanja:
- Corded Electric
- Vrsta birača:
- Jedna tastatura
- Tip sistema odgovora:
- Digital
- Kompatibilni uređaji:
- Mobile devices, Cisco Webex Calling, other call control platforms
- Mogućnost konferencijskog poziva:
- 2 way
- Višelinijski rad:
- Višelinijski rad
- Identifikacija pozivaoca:
- Da
9. Garancija i podrška
For warranty information and technical support, please refer to the documentation provided with your product or visit the official Cisco support website. Specific warranty terms may vary by region and reseller.





