1. Uvod
This user manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of the Cisco IP Phone 8811. Designed for business-class collaboration, this VoIP phone delivers high-fidelity, reliable, secure, and scalable voice communications. Please read this manual thoroughly to ensure proper use and to maximize the functionality of your device.
2. Proizvod je gotovview
The Cisco IP Phone 8811 is a cost-effective, business-class collaboration endpoint. It features an attractive ergonomic design and wideband audio for clear voice communications. The device supports SIP, RTCP, RTP, SRTP, and SDP protocols, offering encrypted voice communications for enhanced security. It integrates with Cisco communication servers to provide a comprehensive suite of unified communications features.

Image of the Cisco IP Phone 8811, a charcoal-colored VoIP phone with a display screen, keypad, and various function buttons. The phone features a handset on the left, a large display on the right, and a central navigation cluster.
3. Podešavanje
3.1 Sadržaj paketa
Prije početka, provjerite da li su sve komponente prisutne:
- Cisco IP telefon 8811 jedinica
- Slušalica i spiralni kabel
- Ethernet cable (for network connection)
- Optional: Power adapter (if Power over Ethernet (PoE) is not used)
- Dokumentacija (ovaj priručnik)
3.2 Povezivanje telefona
- Povežite slušalicu: Uključite jedan kraj spiralnog kabla u slušalicu, a drugi kraj u priključak za slušalicu na telefonskoj bazi.
- Povezivanje na mrežu (PoE): If using Power over Ethernet, connect an Ethernet cable from your network switch or router to the "SW" (Switch) port on the back of the phone. The phone will power on automatically.
- Connect to Network (External Power): If PoE is not available, connect an Ethernet cable from your network switch or router to the "SW" port. Then, connect the optional power adapter to the phone's power port and plug it into a power outlet.
- Povezivanje sa računarom (opciono): If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the "PC" port on the back of the phone.
- Početno pokretanje: Allow the phone to power on and connect to the network. This process may take a few minutes as the phone obtains an IP address and registers with your call control system.
3.3 Opcije montaže
The Cisco IP Phone 8811 is designed for desktop use with its integrated stand. It is also wall-mountable using an optional wall-mount kit (sold separately).
4. Uputstvo za upotrebu
4.1 Osnovne funkcije poziva
- Pozivanje: Lift the handset, press the Speaker button, or press a line button. Dial the number and press the Dial softkey or wait for automatic dialing.
- Odgovaranje na poziv: Lift the handset, press the Speaker button, or press the Answer softkey.
- Završetak poziva: Replace the handset, press the Speaker button again, or press the End Call softkey.
- Stavljanje poziva na čekanje: During an active call, press the Hold softkey. To resume, press the Resume softkey or the flashing line button.
- Prebacivanje poziva: During an active call, press the Transfer softkey. Dial the transfer recipient's number, and once connected, press Transfer again to complete.
4.2 Speakerphone and Headset
Pritisnite Zvučnik button to activate or deactivate the speakerphone. The phone also supports a headset connection via the dedicated headset port.
4.3 Konferencijski pozivi
The Cisco IP Phone 8811 supports 3-way conference calls. During an active call, press the Konferencija softkey, dial the number of the third party, and once connected, press Konferencija ponovo se pridružiti svim strankama.
4.4 Govorna pošta
Pritisnite Poruke button to access your voicemail system. Follow the voice prompts to retrieve messages.
4.5 Podešavanje jačine zvuka
Koristite Volume button (rocker switch) to adjust the volume of the handset, speakerphone, or ringer.
5. Održavanje
5.1 Čišćenje telefona
To clean the phone, use a soft, lint-free cloth. If necessary, slightly dampen the cloth with water. Avoid using abrasive cleaners, solvents, or aerosol sprays, as these can damage the phone's surface and internal components.
5.2 Razmatranja životne sredine
Keep the phone away from direct sunlight, heat sources, and excessive moisture. Ensure proper ventilation around the device to prevent overheating.
6. Otkrivanje problema
6.1 Uobičajeni problemi i rješenja
| Problem | Mogući uzrok | Rješenje |
|---|---|---|
| Telefon se ne uključuje. | Nema napajanja preko Etherneta (PoE) ili adaptera za napajanje. | Verify Ethernet cable is securely connected to a PoE-enabled port, or ensure power adapter is correctly plugged in. |
| Nema tona biranja. | Phone not registered with call control system; network issue. | Check network cable connection. Allow time for registration. If issue persists, contact your IT administrator. |
| Ne čujem pozivaoca / Pozivalac ne čuje mene. | Volume too low; faulty handset/headset; network quality issue. | Adjust volume. Test with speakerphone. Check handset/headset connection. |
| Prikaz je prazan ili zamrznut. | Software issue; power interruption. | Unplug the Ethernet cable (and power adapter if used) for 10 seconds, then reconnect to restart the phone. |
For issues not listed here or if solutions do not resolve the problem, please contact your system administrator or technical support.
7. Specifikacije
| Brand | OEM |
| Broj modela | CP-8811-K9= |
| Boja | Drveni ugljen |
| Težina artikla | 1 funti (otprilike 0.45 kg) |
| Dimenzije paketa | 13.31 x 10.67 x 2.91 inča (približno 33.8 x 27.1 x 7.4 cm) |
| Tip telefona | Žičani VoIP telefon |
| Izvor napajanja | Električno napajanje (PoE ili opcioni adapter za napajanje) |
| Dialer Type | Integrated VoIP Dialer |
| Tip sistema za odgovor | Digital |
| Kompatibilni uređaji | Devices supporting SIP, PoE, and Gigabit Ethernet |
| Kapacitet snimanja | 18 minutes (for voicemail, if supported by system) |
| Mogućnost konferencijskog poziva | 3-way |
8. Garancija i podrška
Warranty information for the Cisco IP Phone 8811 (Model CP-8811-K9=) is typically provided by the original manufacturer, OEM, or the reseller from whom the product was purchased. Please refer to the documentation included with your purchase or contact your vendor for specific warranty terms and conditions.
For technical support, troubleshooting assistance beyond this manual, or service inquiries, please contact your IT department or the authorized reseller/manufacturer support channels.





