Yeastar NeoGate TG800 8-Channel VoIP GSM Gateway User Manual

1. Uvod

This manual provides detailed instructions for the installation, configuration, and operation of the Yeastar NeoGate TG800 8-Channel VoIP GSM Gateway. The TG800 is designed to bridge GSM networks with IP-based systems, enabling cost-effective communication solutions for homes and small offices.

Slika 1: Front view of the Yeastar NeoGate TG800, showing the eight GSM antennas, Ethernet ports, and status indicator lights.

2. Podešavanje

2.1 Sadržaj paketa

Provjerite da li su sve stavke prisutne u paketu:

• Yeastar NeoGate TG800 Unit
• Adapter za napajanje
• Ethernet kabl
• GSM Antennas (8 units)
• Vodič za brzu instalaciju

2.2 Fizička instalacija

1. Pričvrstite antene: Screw the eight GSM antennas onto the corresponding connectors on the rear panel of the TG800.
2. Umetnite SIM kartice: Locate the SIM card slots on the front panel. Insert up to eight standard SIM cards into the slots, ensuring correct orientation.
3. Povežite mrežni kabl: Connect one end of the Ethernet cable to the LAN port on the TG800 and the other end to your network router or switch.
4. Priključite napajanje: Connect the power adapter to the TG800's power input and then plug it into an electrical outlet. The device will power on automatically.

2.3 Početna konfiguracija mreže

By default, the TG800 obtains an IP address via DHCP. To access the web interfejs:

1. Identify the IP address assigned to the TG800 using your router's DHCP client list or a network scanning tool.
2. Otvori a web browser and enter the IP address of the TG800.
3. Log in using the default username and password (refer to the Quick Installation Guide for default credentials).
4. Configure network settings (Static IP, DHCP Client, VLAN) as required for your network environment.

3. Uputstvo za upotrebu

3.1 Web Interface Overview

The web interface provides comprehensive control over the TG800's functions, including:

• Status: Monitor system status, GSM module status, and network connectivity.
• Trunks: Configure SIP and IAX2 trunks for connecting to IP PBXs or VoIP service providers.
• Call Routing: Set up inbound and outbound call routes between GSM and VoIP.
• GSM Settings: Manage SIM card settings, SMS, and USSD operations.
• Postavke sistema: Configure time, date, firmware updates, and user accounts.

3.2 Basic Call Functionality

Once configured, the TG800 facilitates calls between the GSM network and your VoIP system.

• Outbound Calls: Calls from your IP PBX or VoIP phones are routed through the TG800 to the GSM network based on configured outbound routes.
• Dolazni pozivi: Calls received on the GSM SIM cards are routed through the TG800 to your IP PBX or specific VoIP extensions based on configured inbound routes.

4. Održavanje

4.1 Ažuriranja firmvera

Regularly check the Yeastar website for firmware updates. Updating the firmware ensures optimal performance, security, and access to new features.

1. Preuzmite najnoviji firmver file from the official Yeastar support portal.
2. Access the TG800 web interfejs.
3. Navigate to the System Settings > Firmware Upgrade section.
4. Otpremite preuzeti firmver file i slijedite upute na ekranu. Ne isključujte uređaj tokom procesa nadogradnje.

4.2 Čišćenje i njega

Održavajte uređaj čistim i bez prašine.

• Koristite meku, suhu krpu za brisanje vanjske strane.
• Izbjegavajte korištenje tekućih sredstava za čišćenje ili abrazivnih materijala.
• Osigurajte odgovarajuću ventilaciju oko uređaja kako biste spriječili pregrijavanje.

5. Otkrivanje problema

5.1 Uobičajeni problemi i rješenja

• Nema napajanja:

  Provjerite je li adapter za napajanje sigurno spojen i na uređaj i na ispravnu električnu utičnicu.

• Nema mrežne veze:

  Check the Ethernet cable connection. Verify network settings in the web interface. Confirm your router is assigning an IP address or that static IP settings are correct.

• GSM Modules Not Registering:

  Ensure SIM cards are correctly inserted and active. Check antenna connections. Verify GSM signal strength in the web interface. Contact your mobile operator if issues persist.
• Calls Not Connecting:

  Review SIP trunk configurations and call routing rules in the web interface. Check firewall settings on your network to ensure SIP/IAX2 ports are open.

5.2 LED indikatori

LED diode na prednjoj ploči pružaju informacije o statusu:

• LED za napajanje: Neprekidno zeleno svjetlo označava da je napajanje uključeno.
• Sistemska LED dioda: Indicates system status (e.g., blinking for normal operation, solid for boot-up).
• LAN LED: Označava status i aktivnost Ethernet veze.
• GSM Channel LEDs: Indicate the status of each GSM module (e.g., solid for registered, blinking for activity, off for unregistered).

6. Specifikacije

7. Garancija i podrška

7.1 Jamstvo za proizvod

The Yeastar NeoGate TG800 is covered by a manufacturer's warranty. Please refer to the warranty card included with your product or visit the official Yeastar webZa detaljne uslove garancije posjetite stranicu. Sačuvajte dokaz o kupovini za slučaj reklamacije.

7.2 Tehnička podrška

For technical assistance, troubleshooting, or further inquiries, please contact Yeastar technical support through their official website. Online resources, including FAQs, knowledge bases, and forums, may also be available.

Yeastar Official Webstranica: www.yeastar.com