POLY Blackwire 3310

Poly Blackwire 3310 USB-A MS Monaural Headset User Manual

Model: Blackwire 3310 (212703-01)

Uvod

The Poly Blackwire 3310 USB-A MS Monaural Headset is designed for clear communication and comfort, connecting to your PC or Mac via USB-A. This headset is certified for Microsoft Teams and compatible with various other collaboration and voice platforms. It features wideband audio, a noise-canceling microphone, and enhanced digital signal processing (DSP) for optimal sound quality.

Person using Poly Blackwire 3310 headset with a laptop during a video call

Slika 1: User wearing the Poly Blackwire 3310 headset during a virtual meeting.

Sadržaj paketa

Provjerite da li vaš paket sadrži sljedeće stavke:

  • Poly Blackwire 3310 USB-A MS Monaural Headset
  • USB-A Cable (integrated)
Poly Blackwire 3310 USB-A MS Monaural Headset, showing the headset and inline controls

Slika 2: The Poly Blackwire 3310 headset with its integrated USB-A cable and inline controls.

Setup

The Blackwire 3310 headset is designed for plug-and-play simplicity. Follow these steps to connect and begin using your headset:

  1. Povežite se na računar: Locate an available USB-A port on your PC or Mac. Insert the USB-A connector from the headset cable into the USB-A port.
  2. Prepoznavanje sistema: Your computer should automatically detect and install the necessary drivers for the headset. This process may take a few moments.
  3. Audio postavke: Once connected, verify that the Poly Blackwire 3310 is selected as the default audio input and output device in your computer's sound settings and within your communication applications (e.g., Microsoft Teams, Zoom, Skype).
Close-up of the Poly Blackwire 3310 USB-A connector and inline controls

Slika 3: Detail of the USB-A connector and inline control unit for easy connection.

Uputstvo za upotrebu

The headset features an inline control unit for managing calls and audio settings.

  • Odgovori/Završi poziv: Pritisnite Kontrola poziva button (typically a phone icon) to answer an incoming call or end an active call.
  • Pojačavanje/stišavanje glasnoće: Koristite + i - dugmad za podešavanje jačine zvuka slušanja.
  • Isključi/Uključi zvuk: Pritisnite Mute button (microphone icon) to mute your microphone during a call. Press it again to unmute.
  • Pozicioniranje mikrofona: Position the flexible microphone boom approximately two finger-widths from the corner of your mouth for optimal voice pickup.
  • SoundGuard Technology: The headset incorporates SoundGuard technology to protect against sound levels above 118 dBA, ensuring comfortable listening.

Comfort and Fit

For extended use, proper fit is essential. The Blackwire 3310 is designed for comfort with adjustable components:

  • Podešavanje trake za glavu: Extend or retract the headband to ensure a snug yet comfortable fit over your head. The padded headband should rest gently.
  • Postavljanje jastučića za uši: The soft ear cushion should sit comfortably on your ear. The monaural design means it covers one ear, allowing you to remain aware of your surroundings.
  • Microphone Boom Rotation: The microphone boom is flexible and can be rotated 180 degrees, allowing you to wear the headset with the earpiece on either your left or right ear. Adjust the boom to bring the microphone close to your mouth.

Održavanje

Da biste osigurali dugotrajnost i optimalne performanse svojih slušalica, slijedite ove smjernice za održavanje:

  • čišćenje: Gently wipe the ear cushion and headband with a soft, damp tkanina. Izbjegavajte korištenje jakih kemikalija ili abrazivnih sredstava za čišćenje.
  • Skladištenje: When not in use, store the headset in a clean, dry place, away from extreme temperatures and direct sunlight.
  • Održavanje kablova: Izbjegavajte oštre savijanja ili pretjerano povlačenje USB kabela kako biste spriječili oštećenja.

Rješavanje problema

If you encounter issues with your Blackwire 3310 headset, try the following solutions:

ProblemRješenje
Nema zvuka iz slušalica
  • Ensure the USB-A connector is fully inserted into the computer's port.
  • Check your computer's sound settings to confirm the Blackwire 3310 is selected as the default playback device.
  • Verify that the volume on the inline control unit is not set to minimum or muted.
  • Ponovo pokrenite računar.
Mikrofon ne radi
  • Ensure the microphone is not muted via the inline control unit or within your software application.
  • Check your computer's sound settings to confirm the Blackwire 3310 is selected as the default recording device.
  • Podesite držač mikrofona bliže ustima.
  • Test the microphone with another application or on a different computer.
Loš kvalitet zvuka
  • Ensure the USB-A connection is secure.
  • Close other applications that might be consuming significant system resources.
  • Test the headset on a different USB port or computer to rule out port or system issues.

Specifikacije

Naziv modelaBlackwire 3310 BW3310-M USB-A
Tehnologija povezivanjaŽični (USB-A)
Nošenje stilaMonaural (One Ear), Over-the-Head
Kontrola bukeActive Noise Cancellation (Microphone), SoundGuard (Acoustic Limiting)
MikrofonFlexible, Noise-Canceling Boom
Audio performanseWideband Audio, Enhanced Digital Signal Processing (DSP)
KontroleInline Call Control (Answer/End, Volume Up/Down, Mute)
KompatibilnostPC, Mac; Certified for Microsoft Teams
Težina artikla102 grama (3.6 unci)
MaterijalLeather (ear cushion, carrying case)
Dimenzije proizvoda0.04 x 0.04 x 0.04 inča (približno, prema izvoru)

Garancija i podrška

For information regarding the product warranty, please refer to the official Poly website or the warranty card included with your purchase. Poly provides customer support for technical assistance and service inquiries.

Online podrška: Visit the official Poly support webstranica za često postavljana pitanja, preuzimanje upravljačkih programa i kontakt informacije.

Kontakt informacije: Refer to your product packaging or the Poly webstranica za kontakt podatke regionalne korisničke službe.

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