Jabra 860-09

Jabra Link 860 Audio Processor Instruction Manual

Model: 860-09

Uvod

The Jabra Link 860 is an advanced audio processor designed to optimize voice quality and enhance call clarity for headset users. This device facilitates seamless switching between desk phone and softphone calls with a single button press, making it an ideal solution for contact centers and open office environments. It helps reduce audio fatigue and stress, providing a more comfortable communication experience.

Šta je u kutiji

  • Jabra Link 860 Audio Processor Unit
  • Necessary accessories (cables for connection)
  • Izjava o garanciji
Jabra Link 860 Audio Processor with included cables

Image: The Jabra Link 860 audio processor unit shown with its coiled headset cable, a USB cable, and an RJ9/RJ10 phone cable.

Product Overview

The Jabra Link 860 features intuitive controls for managing calls and audio settings. Key components include:

  • Call Control Buttons: Buttons to switch between desk phone and softphone.
  • Kontrola jačine zvuka: A slider or buttons to adjust audio volume.
  • Dugme za isključivanje zvuka: A dedicated button to mute the microphone.
  • priključak za slušalice: Connection for your Jabra headset.
  • Desk Phone Port: Connection to your desk phone.
  • USB port: Connection to your computer for softphone calls.
  • Supervisor Port: Allows a supervisor to join calls for assistance or training.
Close-up view of Jabra Link 860 controls

Image: A close-up of the Jabra Link 860 unit, highlighting the desk phone and computer call switch buttons, the volume slider, and the microphone mute button.

Setup

  1. Povežite slušalice: Plug your Jabra headset into the designated headset port on the Jabra Link 860.
  2. Connect to Desk Phone:
    • Disconnect your desk phone's handset from its base.
    • Connect the desk phone cable from the Jabra Link 860 to the handset port on your desk phone.
    • Connect your desk phone's handset to the handset port on the Jabra Link 860.
  3. Connect to Computer (Softphone): Plug the USB cable from the Jabra Link 860 into an available USB port on your computer. The device should be automatically recognized.
  4. Uključeno: Ensure all connections are secure. The device is typically powered via USB or the desk phone connection.

Napomena: For optimal performance with softphones, ensure your computer's audio settings recognize the Jabra Link 860 as the default audio device for both playback and recording.

Uputstvo za upotrebu

  • Switching Between Desk Phone and Softphone: Use the dedicated switch buttons on the unit to toggle between your desk phone and computer (softphone) audio sources.
  • Podešavanje glasnoće: Use the volume slider or buttons to increase or decrease the listening volume in your headset.
  • Isključivanje mikrofona: Press the mute button to temporarily disable your microphone. Press it again to unmute. An indicator light may show the mute status.
  • Odgovaranje / završavanje poziva: For desk phone calls, lift the handset or press the headset button on your phone. For softphone calls, manage calls directly through your softphone application.
  • Supervisor Port: If enabled, a supervisor can connect their headset to the supervisor port for call monitoring or assistance.

Održavanje

  • čišćenje: Use a soft, dry cloth to clean the unit. Avoid using liquids or abrasive cleaners.
  • Skladištenje: Uređaj čuvajte na hladnom i suhom mjestu, dalje od direktne sunčeve svjetlosti i ekstremnih temperatura.
  • Upravljanje kablovima: Ensure cables are not tangled or strained to prevent damage.

Rješavanje problema

ProblemRješenje
Nema zvuka iz slušalica.
  • Ensure the headset is securely plugged into the Jabra Link 860.
  • Verify the correct source (desk phone or softphone) is selected on the Link 860.
  • Check volume levels on both the Link 860 and your connected device (phone/computer).
  • Confirm the headset is compatible with Jabra Link 860.
Mikrofon ne radi.
  • Check if the mute button on the Link 860 is active.
  • Ensure the headset microphone is positioned correctly.
  • For softphone calls, verify the Jabra Link 860 is selected as the default microphone in your computer's sound settings.
Cannot switch between desk phone and softphone.
  • Ensure both the desk phone and computer are properly connected to the Link 860.
  • Check the physical switch on the unit for proper engagement.
Loš kvalitet zvuka.
  • Provjerite sve kablovske spojeve na labavost.
  • Adjust the audio settings on your desk phone or computer.
  • Osigurajte da nema smetnji od drugih elektronskih uređaja.

Specifikacije

FeatureDetalj
BrandJabra
Broj modela860-09
Naziv modelaLINK 860 Amplifier
BojaCrna
MaterijalPlastika
Težina artikla0.4 funti
Tehnologija povezivanjaWired (USB, RJ)
Kompatibilni uređajiUniversal (Most Cellphones & UC Devices)
Frekvencijski opseg50 Hz - 7 kHz
Kontrola bukeActive Noise Cancellation (for enhanced voice quality)
Tip kontroleVolume Control, Mute, Call Switching

Garancija i podrška

The Jabra Link 860 Audio Processor comes with a 1-godišnja garancija od proizvođača.

For technical support, troubleshooting assistance, or warranty claims, please visit the official Jabra support webweb-mjesto ili kontaktirajte njihovu korisničku službu. Više informacija i resursa možete pronaći na www.jabra.com/support.

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